Thank you for visiting Povaris.

If you have questions about our stationery products, your order, shipping, returns, refunds, or any other store-related matter, our customer support team is here to help.

Customer Support

You can contact us using the information below:

Povaris is operated by Marcus Smith LLC, a U.S.-registered company.
Email: support@povaris.com
Phone: (+1) 925-341-4008
Address: 2538 Selkirk Ct, Crofton, MD 21114, United States
Customer Support Hours: Monday – Saturday, 9:00 AM – 5:00 PM EST

We aim to respond to customer inquiries within one business day during our customer support hours.

How We Can Help

Please contact us if you need assistance with:

  • Product information
  • Order confirmation
  • Order status
  • Shipping and delivery questions
  • Return and refund requests
  • Damaged, defective, or incorrect items
  • Payment or billing questions
  • General customer support

Order Support

If you are contacting us about an order, please include the following information so we can assist you more quickly:

  • Your full name
  • Order number
  • Email address used at checkout
  • A clear description of your question or issue
  • Photos or videos, if the product arrived damaged, defective, or incorrect

Contact Form

You may also contact us by using the contact form on this page. Please make sure your email address is entered correctly so we can reply to your request.

Important Notes

Please do not send payment card information, passwords, or other sensitive personal information through email or the contact form.

For questions about shipping, returns, refunds, privacy, billing, or store terms, you may also review the related policy pages available in our website footer.

We appreciate your interest in Povaris and look forward to assisting you.