At Povaris, we strive to provide reliable and efficient shipping services within the United States. Below are the details of our shipping policy:
Processing Time
- Orders are processed within 1-2 business days.
- Orders placed after 7 PM (GMT-05:00) Eastern Standard Time (New York) will be processed the next business day.
- Customers will be notified of any unexpected processing delays.
Shipping Time & Costs
- Delivery Time: Estimated 4-6 business days within the continental United States.
- Shipping Fee: A flat rate of $8.99 applies to all orders.
- Final shipping costs are calculated at checkout.
Shipping Locations
- We currently ship within the continental United States only.
- Exclusions: We do not ship to P.O. Boxes or international addresses.
Order Tracking
- Customers will receive a tracking number via email once their order has shipped.
- Tracking allows real-time monitoring of delivery status.
Lost or Damaged Packages
- Damaged Packages: If a package arrives damaged, please contact us at [email protected] for assistance.
- Lost Packages: If a package is lost in transit, we will work with the carrier to locate it or arrange a replacement if necessary.
For any further inquiries regarding shipping, please contact us at [email protected]. We are committed to ensuring a smooth and reliable shipping experience for our customers.