Povaris respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: name, email address, phone number, billing and shipping address.
- Payment Information: processed securely through third-party payment gateways (we do not store full credit card details).
- Order Information: products purchased, order history, and transaction details.
- Technical Information: IP address, browser type, device information, and cookies for website functionality and analytics.
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders.
- Provide customer support and respond to inquiries.
- Improve our website, products, and services.
- Send order confirmations, shipping updates, and important service notifications.
- Comply with legal obligations and prevent fraudulent activity.
3. Sharing of Information
We do not sell or rent your personal information.
We may share data only with:
- Service providers: shipping carriers, payment processors, and IT support necessary to complete your order.
- Legal authorities: if required by law or to protect our rights and security.
4. Cookies and Tracking
Our website uses cookies to improve functionality and enhance user experience. Cookies may also be used for analytics and performance monitoring. You may disable cookies in your browser settings, but some features may not work properly.
5. Data Security
- Payments are processed through secure, encrypted gateways (SSL).
- We implement safeguards to protect your personal data from unauthorized access.
- Povaris does not store full credit card details.
6. Data Retention
We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.
7. Your Rights
As a customer, you have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your information.
- Request deletion of your data where legally permissible.
- Opt out of non-essential marketing communications.
8. Children’s Privacy
Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be effective immediately upon posting on this page. We encourage you to review it regularly.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
- Email: [email protected]
- Hours: 8:00 AM – 5:00 PM (Monday – Saturday)
- Address: 2538 Selkirk Ct, Crofton, MD 21114, United States