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Cancellation Policy

At Povaris, we are committed to providing timely and reliable delivery to our customers. Please review our shipping and delivery policy for a clear understanding of our practices.

1. Processing Time

  • Order Processing: Orders are processed within 1-2 business days from receipt.
  • Cutoff Time: Orders placed after 7 PM UTC will be processed the next business day.
  • Delays: Customers will be promptly notified of any delays in processing.

2. Shipping Time and Costs

  • Domestic Shipping Time: Deliveries within the continental United States typically arrive within 4-6 business days.
  • Shipping Fee: A flat rate of $8.99 applies to all orders.
    • Shipping costs are calculated at checkout for transparency.
    • Fees may vary based on weight, destination, or promotional offers.

3. Shipping Locations

  • Available Locations: Shipping is currently available within the continental United States only.
  • Restrictions: We do not ship to international addresses or P.O. boxes.

4. Business Days

  • Operational Days: Monday through Saturday (excluding holidays).
  • Holiday Orders: Orders placed on Sundays or holidays will be processed on the next business day.

5. Delivery Issues

If you experience any delivery issues, please contact us:

  • Email: [email protected]
    Our customer service team will address your concerns promptly to ensure a resolution.

6. Order Tracking

  • Customers will receive an email with a tracking number once their order is shipped.
  • Tracking allows you to monitor your package’s progress and stay informed about its delivery status.

7. Lost or Damaged Packages

  • Damaged Packages: If your package arrives visibly damaged, please contact us immediately at [email protected]. We will arrange a replacement or resolve the issue promptly.
  • Lost Packages: If your package is lost during transit, reach out to us. We will work with the shipping carrier to locate it or send a replacement if necessary.

Contact Us
For any questions or assistance regarding shipping, delivery, or order tracking, please contact us at:

At Povaris, we are dedicated to ensuring a smooth and reliable shipping experience for all our customers.