At Povaris, we aim to provide reliable and timely delivery of your orders. Please review our shipping policy below.
1. Processing Time
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Rates
- Flat Rate Shipping: $8.99 per order.
- Shipping costs are clearly shown at checkout before you complete your purchase.
3. Delivery Time
- Standard delivery time: 4–7 business days within the United States.
- Delivery times are estimates and may vary due to carrier delays, weather, or unforeseen events.
4. Order Tracking
- Once your order is shipped, you will receive an email with tracking details.
- You can use the tracking number provided to monitor your shipment.
5. Shipping Locations
- Currently, we ship orders within the United States only.
- We do not ship to P.O. Boxes, APO/FPO, or international addresses at this time (unless otherwise stated during checkout).
6. Delays or Issues
- Povaris is not responsible for delays caused by shipping carriers or circumstances beyond our control (e.g., weather, strikes, customs).
- If your order is significantly delayed or lost, please contact us at [email protected] and we will assist you.
7. Incorrect Address
- Customers are responsible for providing the correct shipping address.
- Povaris is not liable for packages shipped to an incorrect address provided by the customer.
8. Contact Information
For any questions regarding shipping, please contact us:
- Email: [email protected]
- Hours: 8:00 AM – 5:00 PM (Monday – Saturday)
- Address: 2538 Selkirk Ct, Crofton, MD 21114, United States